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Flight Operations team

Jeff Glover

Aircraft Engineer

I joined the Devon Air Ambulance in June 2014 as a Licenced Aircraft Engineer having previously worked in Police Aviation with over 30 years’ experience in the helicopter maintenance world. I am responsible for overseeing the day to day maintenance and Continuing Airworthiness of our helicopters.
Captain Steve Rush

Captain Steve Rush

Flight Operations Director

Steve first obtained my pilot’s licence at 17. His first flying job was in the Royal Navy. On leaving the Navy he moved to the North Sea oil rigs, flying from Aberdeen. Whilst flying the North Sea he used his military fixed wing hours to obtain a Commercial Fixed wing licence.

In 1999 Steve moved to air ambulance flying with the Scottish Air Ambulance based in Inverness.

In 2000 he became the first pilot for the Wales Air Ambulance, based at Swansea Airport.

In 2005 he became the Chief Pilot for South Wales and Gwent Police, additionally flying various other roles including for air ambulance, underslung missile recovery and mast inspection.

In 2009 he joined Devon Air Ambulance as a line pilot at the Exeter airbase, Middlemoor Police HQ.

Steve has been the Devon Air Ambulance Senior Pilot since 2016. He became Flight Operations Director in October 2021.

Captain Richie Tate

HEMS Senior Line Pilot

Richard joined the British Army September 1988, serving in the Blues & Royals (Household Cavalry) until April 2000. During this time he served in Germany, Windsor, Knightsbridge and Bosnia, working up from mounted ceremonial duties, tank gunner, tank commander then finishing as a phase 2 instructor.
In April 2000 Richard began his flying career. After finishing the Army Pilots course he was posted to Wattisham (669 Sqn) flying Lynx Mk7/9, mostly in the anti tank roll.
From February 2006 he moved to Odiham (657 Sqn) flying Lynx Mk7. Most of this time was spent in Iraq or Afghanistan supporting UKSF in various rolls.
In October 2008 Richard moved to Hereford (8 Flt) flying the Dauphin N3 helicopter. This time was spent in UK supporting UKSF where he attained significant experience flying solo day/night, solo NVG and a lot of instrument flying.
On leaving the forces in late 2011 Richard joined Devon & Cornwall Police at Exeter. This was the best place to wait for a vacancy with Devon Air Ambulance, which occured in spring 2015.
Richard Applegarth

Captain Richard Applegarth

Line Pilot

Captain James Benson

Captain James Benson

Line Pilot

Captain Hamish Findlay

Captain Hamish Findlay

Line Pilot

Captain Alastair Lees

Captain Alastair Lees

Line Pilot

Captain Andy Pincombe

Captain Andy Pincombe

Line Pilot

Captain Steve Day

Head of Training

I grew up around aviation, spending my free time doing odd jobs at the local airfield in return for flying lessons. I flew my first solo flight on my 17th birthday – I could fly before I could drive – and qualified soon afterwards. I was lucky enough to be part of a sponsorship scheme operated by Bond Helicopters which enabled me to earn my commercial Helicopter Pilots Licence at 18. Since then, I’ve flown small, medium and large helicopters in various industries around the world, including offshore, police, HEMS (Helicopter Emergency Medical Service), aerial filming and lighthouse utility support – and first flew for DAA as a relief pilot in 2004. Having spent some time flying a police helicopter for the Cayman Islands Government, I returned to the UK and, after flying as a relief pilot for DAA, I was lucky enough to become a permanent member of the crew at the end of 2018.

Captain Ross White

Line Pilot

Ross is a former Royal Navy helicopter pilot who flew the Merlin Mk1 & Mk2 based at RNAS Culdrose in Cornwall where he tool part in operations involving Anti Submarine Warfare, counter-piracy, smuggling and anti-terrorism. As an instructor Ross taught the basics of helicopter flying to all three services at RAF Shawbury as well as operational skills and techniques at sea and ashore. He left the forces in 2015 and following a year flying for the North West Air Ambulance in Manchester, Ross joined Devon Air Ambulance in May 2016. Based primarily at Exeter Airport, he flies both day and night operational flights. As a member of the Royal Naval Reserve Air Branch he keeps up to date with military procedures and tasks. Ross is soon to qualify as a Crew Resource Management Trainer following which he will help to keep all team members current in human factors and flight safety subject matter.
Captain Rob Taylor

Captain Rob Taylor

Line Pilot

Captain Tilda Woodard

Line Pilot

Julia Bradshaw

Julia Bradshaw

Flight Operations Administrator

Dawn Chandler

Dawn Chandler

Executive Assistant to Flight Operations Director

Dawn supplies the executive administrative support function to the Flight Operations Director and the Flight Operations Department. She first joined the Devon Air Ambulance Trust in March 2016 as a Receptionist, then Recruitment Administrator, before becoming the Executive Administrator for the Helicopter Services team.
Graham Coates

Graham Coates

Landing Site Manager

Graham started working for DAA in 2017 as one of our Retail Area Managers, responsible for supporting the teams working in the shops and helping to lead the development and day to day running of the Retail Department.

Since September 2022 Graham has been the Landing Site Manager and is responsible for the safe management and development of our Community Landing Sites and Hospital Landing Sites

Rob Johnston

Robert Johnstone

Safety Manager

Rob Johnstone joins Devon Air Ambulance as Air Safety Manager after a long career as aircrew in the Royal Air Force, the last 4 years of which were spent assuring the safety of all Defence Flying Training. Rob is married to Ellie and lives in Mid-Devon where he enjoys cooking, cycling and coaching rugby at Crediton RFC.
Michael Snowden

Michael Snowden

Head of Continuing Airworthiness & Operability

Susan Fallon

Susan Fallon

Flight Operations Administrator