The Care Quality Commission (CQC) is the regulator of health and adult social care services in England. Its aim is to ensure better care for everyone.
Our service is registered with the CQC and we must comply with several “fundamental standards” set out by the Health and Social Care Act. The aim of this system is to make sure that people can expect services to meet fundamental standards of quality and safety that respect their dignity and protect their rights.
The CQC is focused on outcomes rather than systems and processes and places the views and experiences of people who use services at its centre. Therefore, the CQC encourages people to share their experiences with them, so that they can use this information to ensure our service continues to meet the fundamental standards of care.
As an independent healthcare provider registered with the CQC, the CQC is keen to hear from our patients about their experience to help them in assessing the quality of the care we are able to provide our patients. You can even provide your views on our care direct to the CQC.